Terms of Use for Premier DMC

1. Introduction

These Terms of Use govern your use of the website operated by Premier DMC, a UK-based Destination Management Company. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our services.

2. Company Information

Premier DMC
Registered Address: [Insert Address]
Company Registration Number: [Insert Number]
Email: [Insert Email]
Phone: [Insert Number]

3. Services Provided

Premier DMC provides bespoke travel services, including accommodation, transport, event management, and guided tours. As a package travel provider, we comply with the UK Package Travel and Linked Travel Arrangements Regulations 2018. These regulations ensure your rights are protected when booking package holidays and other travel services with us.

4. Intellectual Property

All content, logos, trademarks, and material on this website are the intellectual property of Premier DMC unless otherwise stated. You may not copy, reproduce, or redistribute any content without prior written consent.

5. Acceptable Use

When using our website or services, you agree not to:

• Engage in illegal or harmful activities.
• Disrupt the functionality of the website or access other users’ information without consent.
• Use our services for commercial purposes without our permission.

Premier DMC reserves the right to restrict or terminate access to users who violate these terms.

6. Booking Terms and Conditions

All bookings made through Premier DMC are subject to our Booking Conditions, which are available on request and comply with the UK Package Travel Regulations 2018. These regulations protect your rights, ensuring transparency, clear pricing, and protection in case of cancellations or changes.

• Package Travel: Any combination of at least two different types of travel services (e.g., transport, accommodation, and activities) will constitute a package under the Package Travel Regulations. This includes rights to refunds and compensation in case of significant changes or cancellations.

• Trust Fund Protection: All client payments are held in a trust account to ensure financial protection in compliance with UK laws.

7. Pricing and Payments

All prices listed on our website or provided in quotes are subject to change until full payment is received. Payments are processed through secure payment gateways, and full details are outlined in our Booking Conditions.

8. Cancellations and Refunds

You have the right to cancel bookings under the terms outlined in the Package Travel Regulations 2018. Refunds will be processed according to the Operator’s refund policies, as well as the legal requirements under UK law. In the event of cancellations due to force majeure (e.g., natural disasters or global pandemics), we will assist you in obtaining refunds from the relevant suppliers.

9. Limitation of Liability

Premier DMC’s liability is limited to the services provided directly by us. We are not liable for any third-party services provided by Operators, such as hotels or airlines. Any complaints related to these services should be directed to the respective Operator, as stated in the Booking Conditions.

• We are not responsible for delays, cancellations, or losses caused by circumstances beyond our control, including, but not limited to, natural disasters, strikes, or government regulations.
• We comply with international conventions that limit liability for travel services, such as the Montreal Convention (air travel), Athens Convention (sea travel), and Paris Convention (accommodation).

10. Insurance

Travel insurance is mandatory for all bookings with Premier DMC. We strongly advise clients to purchase comprehensive travel insurance at the time of booking to cover cancellations, health issues, and unforeseen disruptions to travel plans.

11. Data Protection and Privacy

Premier DMC is committed to protecting your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal data will only be used for the purposes of providing travel services and will not be shared with third parties without your consent, except as required by law. For more information, please refer to our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and Premier DMC is not responsible for the content or accuracy of any third-party sites.

13. Changes to These Terms

Premier DMC reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing these terms periodically to stay informed of any updates.

14. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from the use of this website or related to the services provided by Premier DMC will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions regarding these Terms of Use, please contact us at:

• Email: [Insert Email]
• Phone: [Insert Number]
• Address: [Insert Address]